DEPARTMENT OF CIVIL SUPPLIES & CONSUMER AFFAIRS
GOA
Beneficiary Oriented Solution - State
Public distribution
Published By: N
The Department of Civil Supplies and Consumer Affairs is a regulatory body that implements various statutory provisions under the Essential Commodities Act, 1955, and related rules. It oversees the procurement and distribution of essential commodities such as rice, wheat, sugar, and kerosene oil under the Public Distribution System (PDS). Additionally, the department is committed to protecting consumer rights and provides mechanisms for grievance redressal through consumer forums and committees.
Project Details
Brief Background
Originally known as the Department of Civil Supplies and Price Control it was renamed in 2002 to reflect its expanded role in consumer affairs. The department has been instrumental in implementing the Targeted Public Distribution System (TPDS) to ensure food security for the targeted population. It also facilitates the functioning of consumer redressal forums established in 1989 and the Goa State Consumer Disputes Redressal Commission established in 1991
Objective
Ensure Food Security: Implement the TPDS effectively to provide essential commodities to eligible households.Regulate Essential Commodities: Monitor and control the distribution and pricing of essential commodities to prevent hoarding and black marketing.
Protect Consumer Rights: Establish and maintain consumer forums and committees for grievance redressal.
Promote Transparency: Ensure transparency and accountability in the operations of the PDS and related services.
Benefits
Accessible Services: Provides services like issuance and renewal of ration cards licenses for fair price shops and kerosene retail licenses.Consumer Protection: Offers platforms for consumers to lodge complaints and seek redressal through district forums and state commission.
Efficient Distribution: Ensures timely and fair distribution of essential commodities to eligible beneficiaries.
Transparency: Maintains clear records and procedures making information readily available to the public.
Implementation Methodology
Enhance Public Awareness: Conduct consumer awareness programs to educate citizens about their rights and responsibilities.Public Engagement: Encourages citizen participation in monitoring and improving the PDS and consumer services
