MeghalayaONE
MEGHALAYA
Beneficiary Oriented Solution - State
Unified Digital Gateway
Published By: SeMT
MeghalayaONE is One digital gateway for Citizens and Government officials where citizens can apply for Schemes / Services & raise grievances / Petitions etc., and Government officials can access different modules to carry out day-to-day administrative activities.
The government of Meghalaya envisioned to implement an integrated platform MeghalayaONE in line with India Enterprise Architecture (IndEA).
Built on a low-code no-code platform it is designed using Microservice Architecture, with the use of existing building blocks. Meghalaya ONE will act as a unified portal for both G2G and G2C transactions with the use of key technologies like
• Micro-service architecture – Supports deployment of new services in a short time.
• Robust APIs mechanism
• Consent manager and Anonymizer
Project Details
Brief Background
MeghalayaOne is One digital gateway for Citizens and Government officials where citizens can apply for Schemes / Services & raise grievances / Petitions etc., and Government officials can access different modules to carry out day-to-day administrative activities.
The government of Meghalaya envisioned implementing an integrated platform MeghalayaONE in line with India Enterprise Architecture (IndEA).
Objective
* Provide a Centralized Digital Platform - To create a unified portal that serves as a one-stop solution for citizens to access government schemes, services, file grievances, and submit petitions, while also supporting government officials in managing their administrative tasks efficiently.
* Enhance Citizen-Government Interaction -To simplify and improve interactions between the government and citizens by offering a seamless, user-friendly platform that allows for transparent, efficient, and convenient service delivery.
* Enable Quick Service Deployment - To implement a flexible microservice architecture that supports the rapid deployment of new services, enabling the government to meet evolving citizen needs and administrative demands without significant delays.
* Ensure Seamless Data Integration and Governance - To facilitate smooth integration of data, such as certificates and other documents, through robust APIs, reducing manual processing, minimizing errors, and promoting paperless governance.
* Improve Administrative Efficiency - To empower government officials with efficient tools and modules for better handling of their day-to-day tasks, reducing bureaucracy and enhancing overall governance productivity.
Promote Transparency and Accountability - To foster greater transparency in government processes by allowing citizens to track the status of their applications and grievances, while enabling officials to monitor service delivery and performance.
* Align with National Digital Frameworks - To implement a system aligned with India Enterprise Architecture (IndEA) – Meghalaya Enterprise Architecture (MeghEA) ensuring scalability, adaptability, and compliance with national digital governance standards for future growth and improvements.
MeghalayaONE aims to transform governance in the state, fostering an inclusive, efficient, and secure digital environment for both citizens and government officials.
Benefits
* Unified Digital Gateway - MeghalayaONE provides a single platform for both citizens and government officials. Citizens can easily apply for government schemes, services, raise grievances, and submit petitions, all in one place. This unified portal improves efficiency, reduces confusion, and promotes transparency in accessing government services.
Streamlined Administrative Operations: For government officials, MeghalayaONE offers various modules to manage daily administrative activities. It simplifies governance by integrating tools needed for day-to-day operations, enhancing productivity and decision-making.
* Fast and Scalable Service Deployment - The portal's microservices architecture enables quick deployment of new services, allowing the government to adapt and expand offerings efficiently as citizen needs evolve.
* Seamless Integration for Governance - The use of robust APIs ensures smooth integration of data, such as certificates, making governance processes more efficient, reducing paperwork, and improving service delivery.
* Alignment with India Enterprise Architecture (IndEA) - By adopting a low-code, no-code platform aligned with the India Enterprise Architecture-Meghalaya Enterprise Architecture, MeghalayaONE is designed for scalability, flexibility, and long-term sustainability, ensuring that it remains relevant and adaptable to future technological advancements.
This integrated platform enhances citizen engagement, boosts administrative efficiency, and ensures secure, and transparent governance.
Implementation Methodology
AgileImplementing Agency Details
Name of implement agency
Planning, Investement Pormotion and Sustainable Development Department.
Name of Representative of Agency
Danny Shabong
Representative Agency Email
danny.shabong@gov.in
Representative Agency Phone / Mobile
9436704237
Availability of application for implementation in Other States
(Details on how this application can be made available to other State)
Yes, On request from other states
