UMANG (Unified Mobile Application for New-age Governance) is a common, unified platform, aggregating major government services (of Center, States, local bodies), including important utility services, to facilitate single point access through mobile app anytime, anywhere. Citizens need to download just one mobile application. It is developed by the Ministry of Electronics and Information Technology and National e-Governance Division to drive Mobile Governance in India.
Vast numbers of government services are made available to citizens on click of a button & they have all converged to a single point for the citizen, making his/her life simpler. The illustration below depicts the convergence of all elements of a user’s needs in terms of services from government as well as engagement with the government.
UMANG is not only a single light weight app, it also helps the Users in discovery of relevant services and bookmark them for frequent use.
Major Services available on UMANG:
Some of the key value propositions of UMANG are summarized as below:
For Government Departments:
- Easy facility for provisioning their services through Mobile without long drawn DPR/ bidding process
- Customized home page, facility of free API development and full control of their on-boarded services through self care portal
- No CAPEX or OPEX for Departments/ States
- Core Integrations with DigiLocker, Payment gateway, SMS, Email and RAS (feedback) available
UMANG App– By giving missed call on 97183 97183
Visit- https://web.umang.gov.in/landing/
Customer Support- Toll Free Helpline 1800 – 11 – 5246 OR Email: customercare[at]umang[dot]gov[dot]in OR through in-app chat