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UMANG (Unified Mobile Application for New-age Governance) app is conceptualized by the National e-Governance Division (NeGD), MeitY, Government of India to improve ease of living by putting the power in the hands of citizens to avail major government services anytime, anywhere with just a few clicks on a single unified mobile application. UMANG is a step towards the goal of less government and more governance. The app has many features that make it a convenient and user-friendly platform for accessing government services.

The illustration below depicts how citizens can access- unified government services, a common document wallet, and citizen engagement activities in one place on the UMANG App.

Unfied mobile app

UMANG is not only a single light weight app, it also helps the Users in discovery of relevant services and bookmark them for frequent use.

Major Services available on UMANG: 

Some of the key value propositions of UMANG are summarized as below:

For Citizens/Residents:

  1. Ease of access- Available on all major mobile platforms (android, ios) and also on the web (wumang.gov.in). UMANG has a rich multimedia interface with a focus on maximizing usability and enriching citizens’ experience. All important services are merged into one app.
  2. Government services at your fingertips– UMANG provides a unified platform where multiple government services (Central, State/UT & Municipal) can be accessed by the citizens. It’s a single mobile app to access more than 1700 government services from 325 government departments.
  3. Integration with Digilocker & Myscheme – UMANG provides seamless integration with popular customer-centric services like Digilocker and Myscheme.
  4. Supports 23 languages – UMANG services are accessible in Hindi, English, Tamil, Telugu, Kannada, Malayalam, Punjabi, Assamese, Odiya, Bengali, Urdu, Punjabi, Gujarati, Marathi and 10 other regional languages.
  5. Dedicated customer support– UMANG has dedicated customer support for user convenience from 10 am to 6 pm all days of the week.

For Government Departments:

  • Quick rollout of services – No DPR/ RFP/ budget & no additional IT skills required
  • All technical work done by the UMANG team for onboarding
  • UMANG supports the federal structure with custom branding & landing page and no data storage
  • No operational & maintenance cost & efforts to manage mobile apps

STATISTICS: 31-12-2023

S.No Components Statistics
1 Services: Central & State Govt 1836
2 Bill Payment Services 20197
3 Departments Integrated 207
4 Department Transactions 402.43cr
5 User Registrations 5.85 cr

Download UMANG App from Google Play/ Apple app store

Websitehttps://umang.gov.in

Customer Support- 

Toll Free Helpline 1800 – 11 – 5246

OR  Email: customercare[at]umang[dot]gov[dot]in OR  through in-app chat