In 2009, National e-Governance Division was created by the Ministry of Electronics & Information Technology as an Independent Business Division under the Digital India Corporation {erstwhile Media Lab Asia}. Since 2009, NeGD has been playing a pivotal role in supporting the Ministry of Electronics & Information Technology in Programme Management and implementation of e-Governance Projects and initiatives undertaken by Ministries/ Departments, both at the Central and State levels.

The envisioned roles and responsibilities of NeGD are as follows:

  1. Providing strategic direction in gterms of framing policies and implementation strategy for the Digital India Programme in different domains of e-Governance
  2. Proactive support to Central and State Governments for Mission Mode Projects and other e-Governance projects
  3. Acting as a facilitator and catalyst for implementation of Digital India Program by various Ministries and State Governments
  4. Providing technical assistance to Central Ministries/ State Line Departments in their e-Governance projects either directly or in collaboration with professional consultants
  5. Undertaking technical appraisal of e-Governance projects for examining issues like overall technology, architecture, framework standards, security policy, service delivery mechanism, sharing of common infrastructure, etc
  6. Developing generic / model Expression of Interest, Request for Proposal, Standard Contracts, PPP Models and other related documents for various stages and requirements of projects for use by the States
  7. Ensuring effective citizen engagement and communication with all stakeholders using offline and Social Media channels
  8. Impact assessment and e-Readiness measurement of e-Governance projects of all States / UTs
  9. Recruitment, deployment and HR management of specialised resources in the State e-Governance Mission Teams in all States and UTs
  10. Training and development initiatives, including-
    • Development of competency frameworks, training guidelines, case studies, etc
    • Developing Online and Web based Training and set up Learning Management System
    • Knowledge management and sharing through workshops, development of case studies, sharing best practises and creation of knowledge repositories, etc