Government of India accords highest priority to the flagship Digital India programme, being an umbrella programme for transforming India into a digitally empowered society and knowledge economy. The pillars 4 and 5 of the Digital India programme, namely ‘e-Governance: Reforming Government through Technology’ and ‘e-Kranti - Electronic Delivery of Services’ respectively are directly linked to the e-Kranti: National e-Governance Plan (NeGP) 2.0. The Vision of e-Kranti is "Transforming e-Governance for Transforming Governance".

The Mission of e-Kranti is to ensure a Government wide transformation by delivering all Government services electronically to citizens through integrated and interoperable systems via multiple modes, while ensuring efficiency, transparency and reliability of such services at affordable costs. The implementation of e-Kranti is vital for Digital India and for the delivery of e-governance, easy governance and good governance in the country.

Key principles of e-Kranti are as follows:

  1. Transformation and not Translation - All project proposals in e-Kranti must involve substantial transformation in the quality, quantity and manner of delivery of services and significant enhancement in productivity and competitiveness.
  2. Integrated Services and not Individual Services - A common middleware and integration of the back end processes and processing systems is required to facilitate integrated service delivery to citizens.
  3. Government Process Reengineering (GPR) to be mandatory in every MMP - To mandate GPR as the essential first step in all new MMPs without which a project may not be sanctioned. The degree of GPR should be assessed and enhanced for the existing MMPs.
  4. ICT Infrastructure on Demand – Government departments should be provided with ICT infrastructure, such as connectivity, cloud and mobile platform on demand. In this regard, National Information Infrastructure (NII), which is at an advanced stage of project formulation, would be fast-tracked by DeitY.
  5. Cloud by Default – The flexibility, agility and cost effectiveness offered by cloud technologies would be fully leveraged while designing and hosting applications. Government Cloud shall be the default cloud for Government Departments. All sensitive information of Government Departments shall be stored in a Government Cloud only. Any Government Department may use a private cloud only after obtaining permission from Department of Electronics and Information Technology which shall do so after assessing the security and privacy aspects of the proposed cloud.
  6. Mobile First - All applications are designed/ redesigned to enable delivery of services through mobile.
  7. Fast Tracking Approvals – To establish a fast-track approval mechanism for MMPs, once the Detailed Project Report (DPR) of a project is approved by the Competent Authority, Empowered Committees may be constituted with delegated powers to take all subsequent decisions.
  8. Mandating Standards and Protocols – Use of e-Governance standards and protocols as notified by DeitY be mandated in all e-governance projects.
  9. Language Localization - It is imperative that all information and services in e-Governance projects are available in Indian languages as well.
  10. National GIS (Geo-Spatial Information System) - NGIS to be leveraged as a platform and as a service in e-Governance projects.
  11. Security and Electronic Data Preservation - All online applications and e-services to adhere to prescribed security measures including cyber security. The National Cyber Security Policy 2013 notified by DeitY must be followed.
  12. All new and on-going eGovernance projects as well as the existing projects, which are being revamped, should now follow the key principles of e-Kranti.

The details on e-Kranti are as follow: